Terms of Service
Last updated: March 2026
These Terms of Service ("Terms") govern your use of the eSIM Today website and services. By using our service, you agree to these Terms. Please read them carefully.
Service Description
eSIM Today provides digital eSIM data plans for international travel. We act as a reseller, sourcing eSIM profiles from third-party providers and delivering them to you electronically via QR code and activation instructions.
Eligibility
You must have a device that supports eSIM technology to use our products. It is your responsibility to verify device compatibility before purchase. We are not responsible for purchases made for incompatible devices.
Orders and Payment
All prices are displayed in the selected currency and include any applicable fees. Payment is processed securely by Stripe. Once payment is confirmed, your eSIM will be provisioned and delivered to your email address. All sales are final once the eSIM has been provisioned.
Digital Delivery
eSIM profiles are delivered digitally via email containing a QR code and activation instructions. Delivery is typically instant but may take up to 30 minutes in rare cases. You are responsible for following the provided installation instructions for your device.
Refunds
Due to the digital nature of our products, refunds are only available if: • The eSIM profile could not be provisioned due to a technical error on our part • The delivered eSIM is defective and cannot be activated Refund requests must be made within 14 days of purchase by contacting our support team. Used or partially used eSIM data plans are not eligible for refunds.
Acceptable Use
You agree not to: • Use our service for any unlawful purpose • Attempt to gain unauthorised access to our systems • Resell or redistribute eSIM profiles without authorisation • Use automated tools to scrape or access our website • Abuse promotional codes or discount offers
Limitation of Liability
To the maximum extent permitted by law, eSIM Today shall not be liable for any indirect, incidental, or consequential damages arising from the use of our service. Our total liability shall not exceed the amount paid for the specific product in question. This does not affect your statutory rights as a consumer.
Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or a notice on our website. Continued use of the service after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms, please contact us at [email protected].